Difficult Interview – Overall Neutral Experience – No – Thu, 22 May 2014

Interviewed Apr 2014 in Buena Park, CA(took 2 weeks)
Initially got an email questionnaire, followed by a phone interview with a CarMax recruited that lasted 20-30 minutes. A few days later I was contacted to come in for an interview, which was grueling. I showed up at 10am, filled out some information about myself on their computer systems, later interviewed with two buyers in the department, after I took a test on the computer which wasn't very difficult, just tests your analytical and problem solving skills. This was followed by 3 more sets of interviews. All questions in each of the 4 interviews were the same, but re worded. The repetitive questions became draining towards the end and by the very last interview I was a mental mess, considering I hadn't eaten and had been waiting around most of the day since 10 am, and I didn't finish interviewing until 6pm!! Overall the company culture seemed good, employees seem very happy and get along well, based on my 6 hour observation...

Interview Questions
Name a time you disagreed with a manager/coworker and how did you resolve it?
Answer Question

Other Details
The interview consisted of a Phone Interview, Group/Panel Interview, Skills Test, Personality Test and a Background Check

Average Interview – Overall Neutral Experience – Yes, and I accepted – Fri, 23 May 2014

Interviewed Jun 2012 in Atlanta, GA(took 2 weeks)
phone interview, in-person, 2nd in-person with management, hire. questions, security questions, drug-screen, back ground check, tour of store. ss security, dl, benefits package. can be drug out or short 3hrs or 8hrs. be prepared to sit & wait if they like you. do not be alarmed if you don't get an answer right away

Interview Questions
Name a difficult time that you had to help a co-worker
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test and a Background Check

Easy Interview – Overall Positive Experience – Yes, but I declined – Fri, 30 May 2014

Interviewed May 2014 in Fort Worth, TX(took a day)
3 interviews over 4 hours. Very friendly and comfortable interviews.Interviewers were able to discuss their personal experience with Carmax.The first interviewer also discussed other positions that I might be interested in that I hadn't considered.

Interview Questions
Questions were pretty basic and expected for example on question was - can you remember a time when you had to deal with a difficult customer.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Personality Test, Drug Test and a Background Check

Difficult Interview – Overall Positive Experience – Yes, and I accepted – Wed, 4 Jun 2014

Interviewed May 2014 in Roseville, CA(took 5 days)
Had a phone interview first and then was invited in to the store. Interviewed by 4 people the same day all managers. Very thorough. Asked many questions about past work experience. Whole interview took about 3.5 hours. Was asked to do a drug test and offered a position on the spot.

Interview Questions
Give me a time when you were faced with a difficult time constraint and how you handled it.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Personality Test, Drug Test and a Background Check

Average Interview – Overall Negative Experience – Yes, but I declined – Thu, 5 Jun 2014

Interviewed null -1 in Charleston, SC(took 5 days)
I originally applied for a Buyer's Assistant position. I had phone interview with a manager who asked me to come in for a face to face interview the next day. Once you arrive, you sit in a room by yourself and answer questions on a computer such as, "have you ever murdered someone." (If you've murdered someone, I hope you're in prison and not interviewing for a job at Carmax). I interviewed with the same manager from the phone interview for about an hour and then he brought in his manager. All in all, I was there for about 2 hours that day. The next day, I got a call back and they said I was basically overqualified and they wanted me to come back in for another interview for the Business Office Associate position. I figured, better position, better pay. Wrong. I was shocked that they offered me $10/hr after my FOURTH interview. I took the drug test and tentatively accepted the position. Once I got home, I realized that $10 isn't even worth me getting out of bed in the morning so I called back and declined. $10/hr is not acceptable to offer someone with a bachelor's degree as far as I'm concerned. On the plus side, everyone I met at Carmax was very nice and I really think it would have been a fun place to work otherwise.

Interview Questions
All behavioral questions. Tell me about a time when...
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Drug Test and a Background Check

Average Interview – Overall Positive Experience – Yes, and I accepted – Thu, 5 Jun 2014

Interviewed null -1(took 2 weeks)
Basic management consulting style interview, only at the far lighter end of the spectrum. A basic resume screening was conducted (likely only collected from certain universities), a phone interview took place involving simple behavioral questions and a fairly easy business problem, and then an in-office interview was scheduled. The final round interview I found to be moderately challenging from a case perspective, but quite relaxed in the "fit" portion. This spoke volumes about KMX's interest in getting the right people for their corporate culture, not just those who can do the work.

Interview Questions
Combined quantitative/qualitative assessment of growth, development, and acquisition strategies. The case in question combined all the usual data analysis, synthesis, and chart interpretation with an intriguing spatial component. Be on your toes and expect something other than what you'll see stock from Case In Point. Still not nearly as hard as even the first round of BCG/Bain/McKinsey cases.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test, Drug Test and a Background Check

Easy Interview – Overall Positive Experience – Yes, and I accepted – Fri, 27 Jun 2014

Interviewed Jun 2014(took 1 week)
Applied online and was called the next day to set up a phone interview. Interviewed via phone with the manager, and was asked to set up an in person interview.

Interview Questions
Mostly behavioral. "What would your previous manager tell me are you strengths and weakness?" "What would you do if you had several tasks to complete in a short amount of time?" "Tell me about a time when you had to work as a team to complete a goal." "Tell me about what attracted you to CarMax."
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Drug Test

Average Interview – Overall Neutral Experience – No – Wed, 2 Jul 2014

Interviewed Jun 2014(took 2 weeks)
It seemed to take forever. I showed up 10 minutes early and they sat me down at a CBT and I answered about a dozen questions online. They said someone would be in, so I waited about 15 minutes then decided to let someone know I was finished. Another 15 minutes passed and I got up and asked someone who appeared to be more in charge. Finally someone came in and had a print out of the questions I had answered online and verified what I said was true and I had to sign it. Away he went and I waited another 10 minutes. Another interviewer came in for about 5 "have you ever been in a situation" questions. After this, I waited for another 10 minutes and the Senior Buyer came in and asked 10 more "Describe a situtuation where..." questions. Following this, the interview was done and they said they would let me know within a week.

Interview Questions
Describe a situation where you had to make a difficult decision.... all questions were like this.
View Answers (1)

Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview

Average Interview – Overall Neutral Experience – Yes, but I declined – Tue, 8 Jul 2014

Interviewed null -1 in Bakersfield, CA(took 2 weeks)
Applied through Linkedin and reached out to a recruiter directly. They have very personable and professional recruiters who are very transparent, however don't always have the all the details about the position. I was scheduled for a phone interview that went well and was very conversational, lots of situation, behavior, and outcome questions. After that I was scheduled to meet with the store management team here locally. I was told to be prepared to spend 3-4 hours here, which I felt was ridiculous, but I wanted the position. I began with a review of my application online and verifying specifics, dates, etc. The thing that I felt was unprofessional was that they specifically ask if you if you have any employment within the past 7 years that you did not list on your application, with a threat that they will pull SSA records to verify. Why? This doesn't seem necessary, especially for a company that does not have an onsight HR team. Anyways, I l forgot to disclose two that were brief temp work/contract jobs that were not relevant to the position and were during my college years. I then had my first interview which was with a service operations support manager who had no clue what he was doing. He was not professional and was never trained how to interview. He drilled me on the specifics of my previous jobs that I did not disclose. I felt like I was interviewing for a government position. After the third degree I was interviewed by the GM. She was very nice, however had no previous retail management experience other than Carmax. I thought this was odd, but apparently she moved up through the ranks and proved herself, so good for her. After the interview I was then asked to take another online test measuring my business acumen and ability to think critically ( math and reasoning skills). This took about an hour, in which I also took a drug test. A week later I was called by the GM and asked if I would be willing to train out of the state, when I had previously been told by the recruiter that this would be local training. I asked where out of state and for how long and was given several answers, but basically anywhere on the west coast or midwest and for months. Having a family and a social life I could not be away for weeks at a time, especially for the salary that was going to be offered. I declined the offer and that was the end of the conversations. I later found out that the person who did get the local position is training in Virginia and he lives here in California.

Interview Questions
Tell me about a time when...... difficult guest, disagreement with a coworker, innovated or came up with a creative idea, etc.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test and a Background Check

Very Difficult Interview – Overall Negative Experience – No – Wed, 9 Jul 2014

Interviewed May 2014 in Richmond, VA(took 2 months)
Very long and tedious process. Went several weeks after first interview to get contacted for second. Interviewed with multiple leaders including the head of HR. Acted a little pompous. All behavior based questions. They did not want to hear anything about strategy. Just tactics. If you don't give them the exact answer they're looking for, you're done.

Interview Questions
Tell me about a time you created a policy that backfired on you.
Answer Question

Other Details
The interview consisted of a Phone Interview, Group/Panel Interview, Skills Test, Drug Test, IQ/Intelligence Test and a Background Check

Difficult Interview – Overall Positive Experience – Yes, and I accepted – 1 of 1 found this helpful – Fri, 11 Jul 2014

Interviewed Oct 2013 in Greenville, SC(took 3 days)
I went through about 5 interview processes. The first one was at the store and done online. The second one was with the hr lady. The third one was with the manager of my specific department. The fourth one was with another manager of a completely different department. Finally, the last interview was with another supervisor in the same exact department that I would be working in. I would say all interviews were intense because they were not scripted and was mostly about the person being interviewed. If you go in interested and with lots of questions (I do mean alot, stupid or not) you have a great chance of moving on. They are looking for a family oriented, friendly, happy, focused and competitive type of individual and they really love hearing what you have to say. So, the more you talk, the more they listen, the bigger the chance there is for you being selected.

Interview Questions
Why would you be a good fit here at Carmax?
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test and a Background Check

Interview – Overall Neutral Experience – No – Sun, 20 Jul 2014

Interviewed Jul 2014 in Kennesaw, GA(took 3 weeks)
The application online took about 45 minutes with an unnecessary amount of behavioral questions that were annoying and repetitive. I received a phone call from an in-house recruiter a few days later. I had a phone interview for about 30 minutes with behavioral questions that were at this time relevant. Questions focused on past work experiences...i.e. Tell me about a time that you had difficulty meeting a deadline, etc. About a week after the phone interview I was called by someone else to come in for interview at the main office in Kennesaw. I went in for an interview where I answered some more ridiculous questions via computer and signed off on background check for criminal, credit, education, employment AND social security. Further, I was drug tested on the spot at their facility on same day of interview. I interviewed with 4 people and took about 4 hours. I had extensive background checks before but this is ridiculous and over burdensome for the interview process. It should be done after an offer is made.

Interview Questions
Behavioral questions Tell me about a time when....How would your supervisor describe you...Tell me about the most difficult decision you had to make...Tell me about a time you were successful in a project and state what the process and results were
Answer Question

Average Interview – Overall Negative Experience – Yes, and I accepted – Wed, 23 Jul 2014

Interviewed null -1 in Dallas, TX(took 2 days)
Phone screen, followed by in store online interview. If you pass the online iterview, you will meet with 2 managers and answer a lot of " tell me about a time" questions. Be specific. If you pass here, you will meet with purchasing manager for more situational questions.

Interview Questions
Most difficult customer you have had. Most difficult Co worker.
View Answers (1)

Other Details
The interview consisted of a Phone Interview, Group/Panel Interview, Personality Test, Drug Test and a Background Check

Easy Interview – Overall Neutral Experience – Yes, and I accepted – Tue, 29 Jul 2014

Interviewed null -1 in Duarte, CA(took 1 week)
All three interviews were conducted in one whole day. Process took about three hours. There was a computerized characteristic test that was required before the interviews. All employees and interviewers were nice and to the point. Was hired on the spot. Returned a few days later to receive my uniform and proxy / lock box key.

Interview Questions
There were no real unexpected questions at the interview. Very basic questions. I would advise over dressing for the interview.
Answer Question

Other Details
The interview consisted of a 1:1 Interview, Personality Test, Drug Test and a Background Check

Difficult Interview – Overall Neutral Experience – No – Wed, 30 Jul 2014

Interviewed null -1 in Kennesaw, GA(took 2 weeks)
The interview process was a bit intense. I had a total of 4 face to face interviews. 3 of which I had in 1 day and I was there from about 9-4. There were a lot of times I wasn't too sure what was next. A lot of paperwork, and tests to make sure you are the "RIGHT FIT". For the most part, everyone was nice and professional. The only one I didn't like was the final one with the HR Manager.

Interview Questions
The questions were pretty standard "Tell me about a time when". The use the STAR method.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Personality Test, Drug Test, IQ/Intelligence Test and a Background Check

Easy Interview – Overall Positive Experience – Yes, and I accepted – Mon, 4 Aug 2014

Interviewed null -1
Interview was pretty easy not much happened just asked a lot of questions and then had to take a test on the computer. Which took bout 30 min you have at least three interviews if they really like you or think you are a good fit for the job. Overall it was a fun experience just didn't like the sitting around waiting on the next person which is the part that took the longest I was there for about two hours.

Interview Questions
There wasn't any off the wall questions
Answer Question

Average Interview – Overall Neutral Experience – No – Fri, 8 Aug 2014

Interviewed Aug 2014 in Orlando, FL(took 1 week)
I filled out the application online and a week or so later they called me to schedule phone interview. I felt that the phone interview went very well (mostly behavioral questions) because they immediately wanted to schedule an in person interview a few days later. When I arrived I was instructed to fill out info on a computer for background checks and answer a few screening questions (criminal history, employment history, etc). After that I waited for the managers interviewing me. Once they were ready we introduced ourselves and went into an office for the interview. I was surprised at how young they both were and the lead interviewer was one of those people who's so completely dedicated to the company that it's a bit frightening. Anyways they ask more behavioral questions and overall I felt that I answered them just as well as I had on the previous interview. When we were done they said they had to step out for a minute and would be back. They returned a few minutes later to say that they had a more interviews taking place throughout the week but that I should expect to hear from the recruiter after that. The next morning I received an e-mail stating that I didn't get the job. I really can't figure out where I went wrong. I have many years of customer service experience, offered firm handshakes, dressed professionally, was friendly to everyone in the store while I was waiting, basically everything that you're supposed to do. Clearly they couldn't have had the time to interview more people between my interview and the email. I really wish I knew the reason.

Interview Questions
"Tell me about a time when had to make a quick decision?"
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Background Check

Average Interview – Overall Negative Experience – Yes, and I accepted – Wed, 20 Aug 2014

Interviewed Jun 2014 in Houston, TX(took 2 weeks)
Basic interview process. Standard questions. Then a strong online assessment. Must have a strong business acumen and customer focus minded to answer the questions correctly. They got back to me fairly quickly after the initial application. Phone screening, interview with the LGM then another with the district SM.

Interview Questions
Explain a time when you had to improve the performance of an individual or a group. How did you do this. What was the result?
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test, Background Check, Other, Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test, Background Check, Other, Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test, Background Check, Phone Interview, 1:1 Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test and a Background Check

Difficult Interview – Overall Positive Experience – Yes, and I accepted – 3 of 3 found this helpful – Thu, 21 Aug 2014

Interviewed null -1(took 2 weeks)
There are multiple interviews. One phone interview, an in person interview and then the final in person interview is with multiple people from multiple departments within the store location. That final interview will take at least 4 hours of your day, so be prepared to be there for a while if you reach that point in the process

Interview Questions
Describe an experience where you had to make an sale to an unsatisfied customer
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test, Background Check and a Presentation

Easy Interview – Overall Positive Experience – Yes, and I accepted – Fri, 22 Aug 2014

Interviewed Jul 2010(took 1+ week)
The process was well thought through. In order that the right person was selected for the job, several interviews were conducted. Both people involved in the process were actively involved. Every aspect of the job was covered and questions were answered to the best of the people involved.

Interview Questions
The relationship between your prior work experience and the job opportunity you were seeking.
Answer Question

Other Details
The interview consisted of a 1:1 Interview and a Background Check