Difficult Interview – Overall Neutral Experience – No – Fri, 10 Feb 2012
Interviewed Feb 2012 in Richmond, VA(took a day)
Interviewers was clear and fair, presented me with 2 cases and gave me ample time to answer.
Interview Questions
What is your previous experience?
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The interview consisted of a Phone Interview, 1:1 Interview, Skills Test and a Personality Test
Easy Interview – Overall Positive Experience – No – Mon, 13 Feb 2012
Interviewed Oct 2011 in Nashville, TN(took 3 days)
Everyone was very friendly and I enjoyed the experience. A few hours after submitting my application online I received a call from the hiring manager to set up a time for a phone interview. The phone interview was very relaxed and conversational and at the end I was invited to come in for an interview in person. The in person interview consisted of two separate interviews where I was asked basic situational questions.
Interview Questions
Tell me about a time when you were faced with an unhappy customer
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The interview consisted of a Phone Interview and a 1:1 Interview
Average Interview – Overall Positive Experience – Yes, and I accepted – Mon, 13 Feb 2012
Interviewed Jan 2011 in Richmond, VA(took 2 days)
I had two interviews. The first was with Human Resources. This interview was to ensure I was a good fit for CarMax and to ensure I had the basic skills and experience required for the position.
The second interview was with two managers, and consisted of both behavioral and situational questions. For example, tell me about a time when you had implement a change within a group. What was the situation, steps you took, result, etc. Another example is, what would you do if you were in this situation...
Interview Questions
Give me an example of time when you had to implement a change within your department. What was the situation, the steps you took, and the result?
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The interview consisted of a Phone Interview, Group/Panel Interview, Drug Test and a Background Check
Very Easy Interview – Overall Neutral Experience – Yes, but I declined – Mon, 20 Feb 2012
Interviewed Feb 2012 in Houston, TX(took 4 days)
I had applied for a position. After a 3 hour interview they told me the position I applied for had been filled. Offered me 2 other positions. Didn't want those. That was it. Just sell your personality and a little work history and you're in.
Interview Questions
Explain a hard time where you had to deal with a rough customer?
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The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, IQ/Intelligence Test, Skills Test, Personality Test, Background Check and an Other
Average Interview – Overall Positive Experience – Yes, and I accepted – Mon, 20 Feb 2012
Interviewed Feb 2010(took 2 weeks)
I was job searching from out of town, looking to move to Kansas City. I let CarMax know about this and they were extremely accomadating, working with my limited in-town schedule.
The online application is pretty long, and when I got here, the first thing I did was fill out anoth questionnaire. I then had a pre screening interview with one of the managers, just a few questions. The next portion of the interview was with two manager of different departments. It was mostly behavioral interview type questions, followed by role play with me as a consultant and them as the customers.
The managers interviewing me were very nice and did a good job of making me feel at ease.
The second interview was done on a different date, and was with the general manager and the manager whose team I would be on. They were also really good about not making me feel nervous. After the interview I did a drug test, but I believe that normally the drug test comes later. I just did it that day since I was in from out of town and wouldn't be able to come back later.
Interview Questions
We were asked to do a role play where I would be the consultant and try to sell them a car.
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The interview consisted of a Phone Interview, 1:1 Interview and a Drug Test
Very Easy Interview – Overall Negative Experience – Yes, but I declined – Wed, 29 Feb 2012
Interviewed Feb 2012(took a day)
I recently applied for Service Consultant for the "Service repair Shop" of Carmax. From what Ive read its more or less a service writer position, I have 18 years experience in Service Management with 2 other major Auto Service company's.
Interview Questions
why did you want to work for Carmax?
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The interview consisted of a Phone Interview
Difficult Interview – Overall Positive Experience – Yes, and I accepted – Wed, 21 Mar 2012
Interviewed Oct 2010 in Richmond, VA(took 2 days)
I applied online, they contacted me for a phone case interview. After passing that, I had to pass some online intelligence tests, and then they had me come to the home office for a day of behavioral and case interviews. I had 4 interviews with 4 different managers/directors in the strategy group. I had a great experience there, got an offer, and now I have been working there for about 8 months.
Interview Questions
What are your three biggest strengths and 3 biggest weaknesses?
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The interview consisted of a Phone Interview, 1:1 Interview, IQ/Intelligence Test, Skills Test, Personality Test, Drug Test and a Background Check
Average Interview – Overall Positive Experience – Yes, and I accepted – Sun, 25 Mar 2012
Interviewed Mar 2012(took 3 days)
Interview process was longer than normal because I was waiting for another offer to come in from another company. An offer I did not get, so I took the CarMax offer. The process was detailed and very good. I enjoyed learning more about CarMax.
Interview Questions
300 plus online test.
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The interview consisted of a Phone Interview, 1:1 Interview, Presentation, IQ/Intelligence Test, Skills Test, Personality Test, Drug Test and a Background Check
Very Easy Interview – Overall Neutral Experience – Yes, but I declined – Tue, 27 Mar 2012
Interviewed Jan 2012 in Buena Park, CA(took 1+ week)
sat down with sales manager, talked about job and pay details
Interview Questions
When do you want to start
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The interview consisted of a 1:1 Interview, IQ/Intelligence Test, Drug Test and a Background Check
Average Interview – Overall Neutral Experience – No – Wed, 11 Apr 2012
Interviewed Jan 2012(took 3 weeks)
Standard interview, why you belong here, what do you know about company, and run threw experience on resume. Thought the interview process went pretty well but didn't hear back until 3 weeks later that they were pursing other candidates.
Interview Questions
Tell us what you know about Carmax
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What do you see yourself here/ what prior experience do you have
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The interview consisted of a 1:1 Interview
Average Interview – Overall Positive Experience – Yes, and I accepted – 2 of 2 found this helpful – Thu, 17 Apr 2014
Interviewed Apr 2014(took 1 week)
Found an ad online for hiring. It was a lengthy online application and had many behavioral questions. After finishing the application received a confirmation email saying thank you and due to high volume of applicants we reply to those who best fit our needs and will hold your application for 60 days. I received a call the next day and was very surprised. Did a 15 minute phone interview some behavioral and experience questions also asked what I knew of the company. The man was easy to talk to and took his time to answer my questions as well.. I was invited for a face to face the next week. My best advice is always dress professionally no matter what the company uniform will be. I wore a navy blue skirt suit with fresh make up and my hair pulled back with small closed toe heels. I knew instantly walking in I wanted to work there. Everyone was so friendly and easy to talk to. A great overall positive vibe with happy people . Short computer questionnaire then met with a man for an interview. Mostly behavioral and he followed a company prompt, which I liked. After talking with him for about 20 minutes he sent another person over to do another interview. More behavioral questions and they wrote your answers down. Be yourself, this is key. Relax and be honest. I had a great experience and can't wait to be apart of the team. It's always good to have questions for them and to do some research on the company.
Interview Questions
No difficult questions. Things such as describe a time you went above and beyond for a customer, difficult situations and how you handled them. Be familiar with the STAR method.
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The interview consisted of a Phone Interview, 1:1 Interview, Personality Test and a Background Check
Average Interview – Overall Positive Experience – No – Wed, 23 Apr 2014
Interviewed Oct 2010(took 4 weeks)
Use STAR method for interview. Interview with recruiter by phone first, then VP of LP.
Interview Questions
Give example of above and beyond customer service that you have provided in a former job.
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The interview consisted of a Phone Interview
Average Interview – Overall Negative Experience – No – Wed, 23 Apr 2014
Interviewed Apr 2014 in Houston, TX
After applying online I received a call from Carmax. The gentleman was polite and seemed sincere. I was given an appointment time to go to Carmax to be interviewed. The woman I dealt with then appeared flustered, and I recalled the extremely complicated company "suggestions" on how to handle the interview process. (Dressing formally made her question if I knew what the job entailed, and the description I gave her threw here as Carmax simply uses titles to disguise the job and they did not make it clear that this was just a porter's position.) I then had to talk to two other people. A young woman who read everything to me as if she were reading a school paper, and a gentleman who didn't know what job I was applying for. They did not bother to do what the phone interviewer said they would do concerning my IDs. I was then told they'd get back to me in a week since they were only "taking applications."
Interview Questions
They repeat themselves about having a criminal history which is silly since regardless of how many times they say it wouldn't disqualify a candidate, you can't help but think they'll choose a non-criminal over a criminal.
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The interview consisted of a Phone Interview, 1:1 Interview and a Background Check
Interview – No – Wed, 23 Apr 2014
Interviewed null -1
Actually went pretty well.
Interview Questions
Just wanted to know when I could start
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Easy Interview – Overall Positive Experience – Yes, and I accepted – Fri, 25 Apr 2014
Interviewed Mar 2012 in Baltimore, MD(took 1 week)
Hiring event. Long process. Multiple panel interviews
Interview Questions
All basic interview questions
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The interview consisted of a Phone Interview, Group/Panel Interview, Personality Test, Drug Test and a Background Check
Difficult Interview – Overall Positive Experience – Yes, and I accepted – Mon, 28 Apr 2014
Interviewed Jun 2010 in Richmond, VA(took 4+ weeks)
Extremely through. Although somewhat intimidating, one understood the culture and that only the best would be hired. Very long and tedious
Interview Questions
Question on difficulty with prior supervisor and relationship
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The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Skills Test, Personality Test, Drug Test, IQ/Intelligence Test and a Background Check
Very Difficult Interview – No – Mon, 28 Apr 2014
Interviewed null -1 in Knoxville, TN(took 6 months)
Well it's not about your job performance
Interview Questions
Tell me a time when----
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The interview consisted of a Skills Test
Interview – Overall Negative Experience – Yes, and I accepted – Tue, 13 May 2014
Interviewed null -1(took 1 week)
two phone interviews, then they call you in. If they like you in face to fact you'll get hired on the spot. If they want to think about it then they'll let you know by phone.
Interview Questions
standard easy questions.
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The interview consisted of a Phone Interview, 1:1 Interview, Personality Test and a Drug Test
Average Interview – No – Wed, 14 May 2014
Interviewed Apr 2014(took 1 week)
I had a phone interview that went really well. mainly asked questions about working habits and attitude. Was asked to attend hiring center, which consists of finishing paper work, agreeing to intensive background check as well as panel interview.
Interview Questions
they aren't vague about how you should answer questions. very straight forward.
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The interview consisted of a Phone Interview, Group/Panel Interview and a Background Check
Interview – Overall Positive Experience – Yes, but I declined – Wed, 14 May 2014
Interviewed May 2014 in Hillside, IL(took 1+ week)
Initial communication was with a recruiter in VA. She was awesome! Very friendly and personable and prepared me well for the face to face interview. The actual face to face interview came fairly quickly after the phone interview, but set aside about 4 hours. I first interviewed with 2 Senior Buyers, then another buyer took me on a tour of the facility, and then I interviewed with the buyer who took me on the tour as well as the Purchasing Manager. The interview was intense. Be prepared for Behavioral Interview Questions.Definately have specific examples ready - prepare for this interview using the STAR method. While intense, it was clear that the team was very approachable and happy to answer any questions you might have. I got the feeling that the people loved working there and had a ton of fun being there. I definately felt a good vibe!
Interview Questions
Please tell us a time when...
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Other Details
The interview consisted of a Phone Interview, Group/Panel Interview, Skills Test, Drug Test and a Background Check