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CarMax Sales Consultant Interview

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Easy Interview – Overall Positive Experience – Yes, and I accepted – Sun, 19 Apr 2015

Interviewed Apr 2015 in New York, NY(took 7 days)
After online application there is a phone screen and an in person interview. The in person interview consists mainly of "tell me about a time when.." Behavioral type questions. There is also a mock sales exercise where you attempt to take a customer through the sales experience at Carmax. The managers interviewing you are looking for how you interact with customers. Overall fairly straightforward interview process and not too difficult.

Interview Questions
Tell me about a time when you had to sell a product the customer did not seem interested in? Multiple tell me about a time questions. Utilize the STAR method.
Answer Question

Other Details
The interview consisted of a Phone Interview, Group/Panel Interview, Presentation, Personality Test, Drug Test and a Background Check


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